InvisibleCRM, named as a Cool Vendor by Gartner, is a technology provider of tools engineered to increase user adoption and ROI of enterprise applications by integrating them with natural Microsoft environments. InvisibleCRM was launched in 2005, and in just one year, it invented and turned into reality an ecosystem of revolutionary products, entered into partnership agreements with a number of leading business application vendors. Most notably, InvisibleCRM have designed and delivered solutions for salesforce.com, SugarCRM, Webex, EMC Documentum and Amdocs. According to Nucleus Research InvisibleCRM products offer unique "5 hour ROI."