I want to see some mashups between community/social networking and personal productivity software. Example: Embedding of feedback to a user-community right inside software applications. Context-sensitive RSS feeds, alerts, and notifications. Interactive, near-live community of practice threads that can be viewed from an application or composite application environment.
With our own application, credentials are maintained in your organization or group scope which allow auto-login (API call to the community platform) so you can view/post on the forum without going to the page, logging in and navigating down to the thread, etc.
On the receiving end, you can set alerts that provide fresh information via RSS feeds that are fed back up into the place in the application where the alert made sense. So you are working on a complex application and you don't quite understand something about a feature. You hit the forum, ask a question, and go back to what you were doing, maybe bypassing this problem. Along comes a guru in the community who answers your question and you get a popup inside the application from the RSS feed/alert that shows you the answer. How cool is that?
Steve Levine
WebEx Connect Developer Community Manager
WebEx/Cisco
Message was edited by: ghalimi
